Please Note: When placing your enquiry, we kindly ask that our customers include as much detail as possible about the request they are placing, so that we can process and deliver your request promptly.

Include the following information:

  • Manufacturer (e.g. Samsung, Daewoo, Volvo)

  • Machine Model
  • Machine Serial No.
  • Year of Manufacture
  • Part Number: Identifying parts by description can cause problems. Please ensure to provide us with the correct part numbers. In the case you are not able to provide the part number, submitting picture or drawing of the part you are requesting can suffice.
  • Ancillary Items. If you are requesting parts for ancillary items such as; engines, transmissions, hydraulic pumps, etc., we recommend that you provide us full details to expedite processing your request.
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